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How to Resolve Amazon Error Code 20017 – Image Policy Violation

Amazon Product Image Trouble? Fix Error Code 20017!

Selling on Amazon? Great! But their picture rules can be tricky. If you see Error Code 20017, it means your product photos aren’t quite right. Don’t worry, this guide will help!

Why You See This Error:

Amazon wants clear, professional pictures so shoppers can easily see what they’re buying. If your photos have other stuff in them, aren’t clear, or have the wrong background, you’ צילום (tselem, photo) might trigger this error.

Fixing Error Code 20017 in Detail:

Taking Clear Pictures:

  • Focus on the Product: Imagine the product is the star of a show. The photo should only show the product itself, not your hand holding it, other objects in the room, or anything else distracting.

  • Show the Whole Thing: Make sure every part of the product is visible in the frame. Don’t cut off the top, bottom, or sides.

  • Fill the Frame: Get close enough so the product takes up most of the picture. This allows shoppers to see details clearly.

Using a White Background:

  • Plain White is Key: A white background makes the product stand out and look professional. Avoid using colored backgrounds, patterns, or cluttered areas.

  • DIY White Background: You can use a large white sheet hung on a wall or backdrop stand. Even a big piece of white paper can work in a pinch.

Pro Quality Photos:

  • Good Lighting: Avoid dark or blurry pictures. Use natural light whenever possible, or invest in some simple lighting equipment.

  • Sharp Focus: Make sure the product is in clear focus, so shoppers can see details like texture and color.

  • Natural Colors: The colors in your photos should represent the product accurately. Avoid using filters or editing the colors too much.

Avoiding Weird Stuff:

  • No Text or Logos: Don’t put any text or logos on the product image itself. Amazon has separate areas for product descriptions and branding.

  • No People or Pets: The focus should be solely on the product, not people using it or pets hanging around.

  • No Inappropriate Content: Avoid any offensive or unrelated images. Keep it professional and focused on the product you’re selling.

Uploading & Refreshing:

  • Replace the Old Images: Once you have new photos that meet Amazon’s guidelines, upload them to your product listing on Amazon.

  • Use “Image Refresh”: This tool tells Amazon to update your product listing with the new pictures you uploaded. This ensures shoppers see the correct images. You can find the “Image Refresh” tool within your Amazon seller account.

Conclusion:

Following Amazon’s image guidelines might seem complicated, but with a bit of effort, you can take clear, professional photos that showcase your products perfectly. By focusing solely on the product with a white background, good lighting, and natural colors, you’ll avoid Error Code 20017. Uploading your new photos and using “Image Refresh” ensures shoppers see the best possible version of your products, leading to a more professional listing and hopefully, increased sales!

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